Technology RecruitmentMatching Ambitions

We’re excited to share an IT Support vacancy that would suit someone looking for their first job in IT, either from education, or another career path following some self-learning. The role is Norwich based, on-site, so you must be able to reliably commute daily. This is a 1st Line Support role where you’ll be the go-to person for IT support across a growing organisation with both office-based and remote users. It’s a hands-on role in a friendly, sociable team, offering you exposure to a broad range of technologies and the chance to develop into 2nd and 3rd Line support over time. What You’ll Be Doing Setting up and managing user accounts and access control across various systems Managing hardware, including new builds and fixes (PCs, Macs, printers) Some network management Providing 1st Line support to office-based and remote users Helping on key IT projects such as migrations, implementing automation and business processes What We’re Looking For No previous experience required – just a passion for IT and problem-solving! A friendly, customer-focused approach – you’ll be the first point of contact for IT queries A willingness to learn and develop technical skills An interest in hardware, software, and networking Why Join? Work with a growing company in a close-knit, supportive team A role that will grow with you, offering exposure to exciting IT projects and career development A sociable work environment with regular team events Exceptional staff benefits This is the perfect role if you want to kickstart your IT career in a company that values learning, collaboration, and growth. For more details, contact Ruben Davis at Synergy.  

We're looking for an Application Support Engineer to join the development team of a reputable organisation that have been leading in their industry for over 20 years. Play a crucial role in supporting their flagship business application. This will be onsite for 6 months but will eventually be a hybrid role (3 days in-office, 2 days remote). What You’ll Be Doing: Providing support to the users and teams of the business applications. Troubleshooting and diagnosing technical issues—no direct client interaction. Working closely with development teams, presenting insights into potential issues. Utilising SQL and JavaScript to investigate problems and support issue resolution. Playing a key role in a brand-new position, designed to free up time for the developers. What We’re Looking For: Experience in application or technical support (2nd line preferred). Strong troubleshooting skills and a logical approach to problem-solving. Knowledge of SQL and JavaScript for diagnosing and assisting with application issues. Ability to work collaboratively with internal teams to improve system stability. A proactive mindset—someone who takes ownership of issues and sees them through. It’s a chance to shape and define a new role in the company and develop your career. If you're looking for a hands-on application support role where you can make an impact, apply to find out more information on the role.  

Are you an experienced Infrastructure Engineer with a strong background in on-premise technologies and cloud solutions? We are recruiting for a forward-thinking organisation looking to strengthen its infrastructure while strategically expanding into cloud environments. This is a hybrid role, 2 days per week on site in Central London. The Role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining robust on-premise infrastructure, with a roadmap to selective cloud adoption. You will be responsible for server builds, automation, containerisation, monitoring, and CI/CD pipelines, ensuring seamless operations and scalability. Key Responsibilities: On-Premise Infrastructure – Install, configure, and maintain production/UAT servers (Windows/Linux). Cloud Expansion – Support cloud provisioning (Azure) while ensuring seamless integration with existing on-prem infrastructure. Automation & CI/CD – Enhance deployment and release processes with CI/CD pipelines (Git, GitLab, GitLab Runner). Containerisation – Manage Docker environments and orchestration (Docker Swarm/Kubernetes). Monitoring & Incident Management – Implement proactive monitoring solutions for critical infrastructure (Node, MongoDB, RabbitMQ, SQL Server). Change & Problem Management – Follow change control procedures, troubleshoot infrastructure issues, and document solutions. Skills & Experience Required: Must-have: Proven experience in Infrastructure Engineering, System Administration, or DevOps. Hands-on experience with server installation, maintenance, and monitoring. Strong expertise in Windows/Linux systems and networking concepts. Knowledge of Git, Node.js, and GitLab Runner. Experience with containerisation (Docker, Docker Swarm/Kubernetes). Nice-to-have: Exposure to Azure provisioning and hybrid cloud environments. Infrastructure-as-Code tools (Terraform / Bicep). Experience with RabbitMQ, MongoDB, Elastic Search, SQL Server. Why Join? This is a unique opportunity to work on a highly stable on-premise infrastructure while shaping the future of cloud adoption within the business. You’ll have the chance to work with modern automation, DevOps, and infrastructure technologies while ensuring reliability and scalability. For more information and a job description please apply or contact Ruben at Synergy.